store policies

1. Shipping & Delivery Policy

  • We deliver in Tampa and surrounding areas.
  • Estimated delivery time is 24 hours after order confirmation.
  • Orders must be placed at least 24 hours in advance.

2. Orders & Payments Policy

  • Orders are considered confirmed only after payment has been received.
  • Order modifications can be made up to 12 hours before delivery.

3. Cancellations & Refunds Policy

  • Cancellations are accepted up to 24 hours before delivery.
  • In case of receiving a damaged product or an incorrect order, we offer a replacement or refund, as applicable.

4. Product Policy

  • All our products are handcrafted, so slight variations in design and decoration may occur.
  • ⚠️ Allergen Warning: Our products may contain chocolate, dairy, nuts, and other ingredients that could cause allergic reactions.

5. Privacy Policy

  • We collect basic personal data (name, phone number, delivery address) only to process orders.
  • We do not share your information with third parties under any circumstances.

6. Customer Satisfaction Policy

  • We are committed to delivering fresh, high-quality products.
  • If you have any issue with your order, please contact us at:
    📧 contact@rideregifts.com
    📱 WhatsApp: 813-355-9930 (text messages only)
  • We will do our best to resolve it quickly and effectively.